70% of what is learnt in the workplace is through experience, practice and doing your job, as shown through surveys and research. Any one of us will forget about half of what we are told within an hour unless we have the opportunity to practice what we have heard or been told. 20% of learning occurs through interactions, networks and conversations. Only about 10% of what is learnt happens formally. This is a very valuable resource. One will never create a learning organisation if content is continually pushed at people, according to Jennings.
http://www.youtube.com/watch?feature=player_embedded&v=t6WX11iqmg0 (accessed 09/04/212).